Your privacy matters to us. This policy explains exactly what data xbet app collects, why we collect it, how we use it, and what rights you have over your own information.
Six core principles that guide how we handle every piece of information you share with xbet app.
All data transmitted between your device and xbet app is encrypted using industry-standard TLS protocols. Whether you're depositing via bKash, logging in, or updating your profile, your information travels securely. We don't cut corners on encryption — it's the foundation of everything we do with your data.
xbet app does not sell, rent, or trade your personal information to third parties for marketing purposes. Full stop. The data you share with us is used to operate your account, process payments, and improve your experience — nothing else. We think that's the only acceptable approach.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we'll handle your request promptly. We believe your data belongs to you — we're just the custodians of it while you use xbet app.
Your data is stored on secure servers with restricted access. We apply role-based access controls so that only authorised personnel can access sensitive information, and only when it's necessary for their job. Regular security audits help us identify and address vulnerabilities before they become problems.
If you've opted in to receive promotional communications from xbet app, you can opt out at any time — either through the unsubscribe link in any email or by contacting our support team. We won't make it difficult. One request is all it takes, and we'll update your preferences immediately.
When we share data with third parties — such as payment processors or identity verification services — we tell you about it in this policy. Every third party we work with is contractually required to handle your data securely and use it only for the specific purpose we've engaged them for.
This Privacy Policy applies to all users of the xbet app platform, including the website at xbet-app.org and the xbet app mobile application. By using xbet app, you agree to the collection and use of your information as described here. If you have questions, contact us at [email protected] before registering.
xbet app is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how we collect, use, store, and share your personal information when you register for an account, make deposits or withdrawals, play games, or interact with xbet app in any other way.
We've written this policy in plain language because we want you to actually understand it — not just scroll past it. If something isn't clear, please reach out to our support team. We'd rather answer your questions upfront than have you feel uncertain about how your data is handled.
This policy applies to all personal data we collect about you, regardless of whether you access xbet app via a web browser on your phone, the xbet app Android application, or any other method. The same standards apply across all access points.
Your data, your rights. xbet app processes your personal data because it's necessary to provide you with a gaming account and the services that come with it. We don't collect data we don't need, and we don't keep it longer than necessary.
xbet app collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the service, and occasionally from third parties such as payment processors or identity verification services.
When you make a deposit or withdrawal via bKash, Nagad, or Rocket, we receive transaction confirmation data from those payment providers. If you complete identity verification through a third-party service, we receive the result of that verification. We do not receive your full payment credentials from these providers — only what is necessary to confirm and process your transaction.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, ID documents | You / Verification provider |
| Contact Data | Email, phone number, address | You |
| Financial Data | Payment method, transaction history | You / Payment provider |
| Technical Data | IP address, device info, browser | Automatically collected |
| Usage Data | Game history, session data, bets | Automatically collected |
| Communications Data | Support messages, email responses | You |
xbet app uses your personal data only for legitimate purposes directly related to providing and improving our service. Here is a clear breakdown of what we use your data for:
We do not use your data for automated decision-making that produces significant legal effects without human review. If your account is flagged by our automated systems, a member of our compliance team will review the case before any action is taken.
xbet app processes your personal data on the following legal grounds:
Most of the data we process is necessary to fulfil our contract with you — that is, to provide you with an xbet app account and the services that come with it. Without processing your identity data, contact data, and financial data, we simply cannot operate your account or process your transactions.
Some data processing is required by law. Anti-money laundering regulations require us to verify your identity and maintain records of financial transactions. We have no discretion in this area — it is a legal requirement that applies to all licensed gaming operators.
We process certain data — such as technical and usage data — on the basis of our legitimate interests in operating a secure, fair, and well-functioning platform. We always balance these interests against your privacy rights and only process data in this way where it is proportionate and you would reasonably expect it.
Where we rely on your consent — for example, to send you marketing communications — you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of any processing we carried out before you withdrew it.
xbet app does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually obligated to handle it securely:
When you make a deposit or withdrawal, we share the minimum necessary information with your chosen payment provider (bKash, Nagad, or Rocket) to process the transaction. These providers have their own privacy policies that govern how they handle your data on their end.
To comply with anti-money laundering regulations, we may share your identity documents with a third-party verification service. These providers are authorised to use your data only for the purpose of verifying your identity on our behalf.
We may disclose your data to regulatory bodies, law enforcement agencies, or courts where we are legally required to do so. We will always seek to limit such disclosures to what is strictly necessary.
We work with a small number of trusted service providers — such as cloud hosting and customer support software providers — who process data on our behalf. All such providers are bound by data processing agreements that restrict how they can use your information.
We do not share your data with advertisers, data brokers, or any other third party for commercial purposes. If this ever changes, we will update this policy and notify you in advance.
xbet app uses cookies and similar technologies to make the platform work properly and to understand how players use it. Here's what we use and why:
These cookies are necessary for xbet app to function. They keep you logged in during your session, remember your language preferences, and ensure that security features work correctly. You cannot opt out of essential cookies without affecting the functionality of the platform.
We use analytics tools to understand how players navigate xbet app — which pages are most visited, where players drop off, and how long sessions typically last. This data is aggregated and anonymised wherever possible. It helps us make the platform better for everyone.
These cookies remember your settings and preferences — such as your preferred game view or notification settings — so you don't have to reconfigure them every time you visit xbet app.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect your experience on xbet app. Most modern browsers allow you to block or delete cookies through their settings menus.
xbet app retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Here is a general guide to our retention periods:
When data is no longer needed, we delete it securely or anonymise it so it can no longer be linked to you. We do not keep data "just in case" — retention is always tied to a specific, documented purpose.
You have the following rights in relation to your personal data held by xbet app. To exercise any of these rights, contact our support team at [email protected]. We will respond to all requests within 30 days.
You can request a copy of the personal data xbet app holds about you. We'll provide this in a clear, readable format. There is no charge for a standard access request.
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it. You can update most of your account information directly through your xbet app account settings.
In certain circumstances, you can ask us to delete your personal data. This right is not absolute — we may need to retain some data to comply with legal obligations — but we will always explain clearly what we can and cannot delete and why.
You can ask us to pause the processing of your data in certain situations — for example, while we investigate a dispute about the accuracy of your data.
Where we process your data on the basis of consent or contract, you can ask us to provide your data in a structured, machine-readable format so you can transfer it to another service.
You can object to our processing of your data where we rely on legitimate interests as our legal basis. You can also object to receiving direct marketing communications at any time.
To exercise any of your rights, email us at [email protected] with the subject line "Data Rights Request". We'll acknowledge your request within 48 hours and aim to resolve it within 30 days.
xbet app is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a person under 18 has registered an account, we will close the account immediately and delete all associated personal data as quickly as possible.
If you believe that a minor has registered on xbet app, please contact us immediately at [email protected]. We take this seriously and will act on any such report without delay. Protecting young people from gambling harm is a responsibility we take very seriously at xbet app.
xbet app implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These include:
Despite these measures, no system is completely immune to security incidents. In the unlikely event of a data breach that affects your personal data, xbet app will notify you promptly and take immediate steps to contain and remediate the incident. We will always be transparent about what happened and what we are doing about it.
Your role in security: You can help protect your xbet app account by using a strong, unique password, enabling two-factor authentication, and never sharing your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.
xbet app may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The "Last Updated" date at the top of this page reflects when the policy was most recently revised. We encourage you to review this page periodically. If you continue to use xbet app after a policy update, you are accepting the revised terms. If you disagree with any changes, you should stop using xbet app and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or how xbet app handles your personal data, please get in touch. Our team is available 24 hours a day, seven days a week.
We aim to respond to all privacy-related enquiries within 48 hours. For formal data rights requests, we will provide a full response within 30 days. We take every privacy concern seriously and will always give you a clear, honest answer.
Now that you know how we protect your privacy, take the next step. Register your xbet app account in under two minutes and start playing with confidence.
18+ only. Please play responsibly. Responsible Gaming